A cracked supply line or an overflowing appliance doesn't check the clock before it ruins a floor. We built our Lamy dispatch around speed, because every extra hour of standing water costs more to repair.


We built Hirex Water Damage's Lamy operation after hearing the same complaint over and over: the "24/7" number that never actually answers when it matters. Every technician you'll meet is a direct Hirex Water Damage employee, not a subcontractor pulled from an app.
Certification isn't just a logo on our site — our Lamy crew leads have logged real hours on clean, gray, and contaminated water losses, which is why Water Removal in Lamy is treated as a specialty, not a side offering. Full insurance and Lamy, NM licensing back every job we take in Lamy.
Local equipment staging is the difference between a 45-minute arrival and a next-morning one for Lamy calls.
Ask any Lamy property manager who's dealt with an overnight pipe failure and they'll tell you the real cost isn't the leak itself — it's how long standing water sits before someone with the right equipment shows up. That gap between a fast, equipped response and a slow, improvised one is exactly what Hirex Water Damage was built to close.
Staying current on restoration techniques matters as much in Lamy as the equipment itself, which is why training isn't a one-time certification and done.

Plenty of the worst jobs we've walked into in Lamy started as something small that got put off for a few weeks. Here's what tells our team a Lamy property needs a professional look rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our Lamy line and we'll give you a straight answer on urgency.
Whether it's a small residential leak or a large commercial loss, our Lamy teams size the crew and equipment to fit. Every service below reflects a specific piece of equipment or protocol, not just a marketing category.
We arrive with submersible pumps and truck-mount extractors built to clear a flooded Lamy room before water soaks deeper into the subfloor. Moisture mapping follows every extraction so we know which materials are still holding water once the visible flooding is gone.
Once extraction wraps, commercial air movers and LGR dehumidifiers go to work based on psychrometric readings, not a flat per-room count, with daily logs so you can watch the numbers improve.
For Lamy homeowners, that means flood-cut drywall removal, subfloor assessment, and content pack-out for anything salvageable, with photo documentation at every stage for your insurance file.
For commercial Lamy accounts, we assign a lead, run crews outside normal hours to limit downtime, and size equipment to the actual footprint — a flooded lobby or a leaking unit above tenants has to move fast.
When a Lamy job involves sewage backup, our team suits up fully, applies EPA-registered antimicrobials, and disposes of porous materials that can't be saved.
We treat affected materials during every Lamy job specifically to lower mold risk, and flag anything that needs deeper remediation.
You'll see a written estimate before any equipment runs on your Lamy property, not a mystery total after the fact.
Local staging inside Lamy typically puts a tech at your door quickly, not after a long drive across the region.
Our paperwork is built to match what Lamy, NM adjusters expect, so you're not stuck translating restoration jargon.
We don't call a Lamy job finished until the meter agrees, and if it doesn't, we return at no additional cost.
Tell our Lamy dispatcher what's happening — a few quick questions get the right equipment on the first trip.
A licensed technician heads to your Lamy address with extraction and drying equipment already loaded.
Standing water comes out first, then we map moisture and position air movers based on the readings.
Daily moisture checks continue on every Lamy job until each material reads dry, and you get a full report at the end.

Every Lamy job closes based on instrument readings, not a visual check, and we won't call it finished until the numbers say so. If a callback within 30 days shows lingering moisture from the same loss, we return and correct it at no additional charge.
We put the guarantee directly on the work order for every Lamy job, in writing. A repeat visit under this guarantee means picking up exactly where the last one left off, not starting from scratch.
A guarantee only means something if it's backed by documented numbers, which is why every Lamy job closes with instrument readings attached.
"We had standing water from a burst water heater and the technician arrived before I finished mopping the entryway." — Renata H.
"They handled every conversation with our adjuster directly. I never had to translate restoration jargon myself." — Marcus D.
"The daily drying logs actually made sense — I could watch the moisture numbers drop each day until it was done." — Priya K.
"A supply line failure flooded our kitchen and this crew had us back open faster than we expected." — Aaron F.
"Sewage backup is not a fun call to make, but the crew was calm and explained the whole containment process clearly." — Lena V.
"The final invoice matched the original quote exactly — no surprise line items." — Sam T.
Local staging typically gets a Lamy technician on-site inside an hour or two depending on traffic.
Yes — every Lamy job gets a written estimate before equipment is turned on, walked through line by line.
Our Lamy on-call rotation covers extraction, drying, and blackwater response any hour of the day.
Yes, we document everything with photos and moisture readings and can speak directly with your adjuster.
Dryness is confirmed with instrument readings against a documented standard, not by feel.
Yes, our Lamy crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Turn off the water supply if reachable, keep people and pets out of the flooded area, and skip running electronics nearby.
Yes, we regularly respond to commercial and multi-unit losses in Lamy, including retail, restaurants, and offices.
Typical drying runs 3-5 days for a Lamy home, though a job left unaddressed longer can take more time.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture to establish.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no charge.
We cover Lamy and the surrounding zip codes listed below, plus nearby communities throughout Lamy, NM.
Not necessarily — many Lamy customers arrange access for our daily check-ins while they're at work, and we coordinate scheduling around that.
Our Lamy dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout Lamy, NM for larger losses. If your address falls inside or near Lamy, a Hirex Water Damage crew can typically respond the same day.
We've worked enough Lamy properties across different neighborhoods to recognize patterns specific to certain building eras and construction types.
— Embedded service-area map for Lamy, Lamy, NMReach our Lamy line directly and get a technician on the way today.
Call +1-844-578-1604